Andrew Gwynne, MP for Denton and Reddish, has congratulated Citizens Advice Stockport, Oldham, Rochdale and Trafford for receiving top marks in a recent leadership audit.
Each year, local Citizens Advice organisations are required to undertake a Leadership audit to understand how well they are performing. The leadership audit forms part of a wider Performance Quality Framework which ensures Citizens Advice service are providing the highest quality services and meet local residents needs.
The local Citizens Advice covering Stockport, Oldham, Rochdale and Trafford received a top mark of 5, for every assessment area. The areas assessed were: Governance, Strategic business planning, Risk management, Financial management, People management, Operational performance management, Partnership working, Research and campaigning, Equality leadership.
Citizens Advice Stockport, Oldham, Rochdale and Trafford covers the Reddish part of the Denton and Reddish constituency.
Andrew Gwynne said:
“I was delighted to hear that Citizens Advice Stockport, Oldham, Rochdale and Trafford had received top marks in this leadership audit.
“They provide an invaluable service to so many of my constituents and I’m glad that the excellent leadership has been acknowledged in this way.”
Phil Aspden, Chair of Trustees, said:
“The whole team is delighted with the assessment results.
“As the leading information, advice and guidance organisation in Stockport, Oldham, Rochdale and Trafford, we know these scores provide continued confidence to our funders and clients that the advice services we provide are of the highest quality and are underpinned by good governance and leadership.”