Andrew Gwynne MP2Denton and Reddish, 17 December 2014: New research from Home Heat Helpline shows 5,000 Audenshaw, Denton, Dukinfield, Reddish and the Heatons households are eligible for help to keep their home warm this winter.

The research found that 13% of households in the Denton and Reddish Constituency are eligible for help from energy companies this winter. As a result, Home Heat Helpline (0800 33 66 99) is encouraging people to find out what they could be entitled to.

Homes that may qualify include all those living in certain deprived areas as well as low income pensioners, disadvantaged families with children or those with a disability that live in a rural area.

Andrew Gwynne MP said:

“Many people may not know where to turn for free advice on keeping their homes warm. One of the best ways for people in Denton and Reddish to stay warm this winter is to act now, and call the Home Heat Helpline on 0800 33 66 99 to see if they’re eligible for help.”

Lawrence Slade, Chief Operating Officer, Home Heat Helpline:

“The research speaks for itself – an astounding 3.2 million households in Britain are entitled to home heating help. As we’re now in winter, we are urging people to make a free, confidential call to the Home Heat Helpline on 0800 33 66 99.”

Last year, 98 per cent of eligible households may have missed out on free advice and support because they did not call the independent Helpline.

The British Energy Aid Report, carried out by the New Policy Institute on behalf of Home Heat Helpline, showed that one in eight British homes across Great Britain is entitled to relief, a total of 3.2 million households.

Notes to Editors:

The Home Heat Helpline is an independent helpline which has helped over 350,000 people since its launch in 2005. Last year, over 77,000 people called the Helpline.

The Home Heat Helpline (0800 33 66 99/ 0333 300 33 66) is funded by Britain’s major energy suppliers and supported by a range of support organisations including Age UK, Citizens Advice; National Energy Action, Energy Saving Trust and Gingerbread.

The Home Heat Helpline offers advice on energy efficiency, switching suppliers, as well as eligibility for financial support from individual energy suppliers, the Warm Home Discount and insulation and heating system upgrades people could be entitled to.

To find out more;

The British Energy Aid Report 2014 was carried out by the New Policy Institute on behalf of Home Heat Helpline

In January 2013 Energy Companies Obligation (ECO) was introduced. This replaced the Carbon Emissions Reduction Target (CERT) and the Community Energy Saving Programme (CESP). Under ECO obligated energy suppliers[1] help improve the energy efficiency of customers’ properties.

This report identifies the number of households in each local authority and parliamentary constituency across Great Britain that could benefit from the Carbon Savings Community Obligation (CSCO) aspect of ECO. Through CSCO, assistance with insulation is available to households that live in a deprived area and in a rural area. Assistance is also available to low income households in a rural area.


[1] The obligated energy suppliers are: British Gas, E.ON Energy, Npower, EDF Energy, Scottish and Southern Energy, Scottish Power, First Utility, The Co-operative Energy, The Utility Warehouse (

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House of Commons, London, SW1A 0AA