imageAndrew Gwynne MP, Labour’s Shadow Health Minister, responding to the British Medical Journal’s analysis of the flawed NHS 111 phone line, said:

“It is now clear that Ministers wasted millions on flawed contracts. Labour warned the Government at the outset that 111 was fundamentally flawed but they pressed ahead with the roll-out regardless.

“David Cameron is responsible for its shambolic introduction. The destruction of NHS Direct – a trusted, national service – is one of his worst acts of vandalism. Now, profits are being put before patient care as private companies run the advice line – with call centre operators directing too many to A&E.

“Patients in large parts of England still face uncertainty over their 111 line. Ministers must reinstate a national, nurse-led service providing reliable advice in all parts of the country.”

Constituency Office Address

Town Hall, Market Street, Denton, M34 2AP

Parliamentary Office Address

House of Commons, London, SW1A 0AA

Newsletter